SHIPPING & RETURNS
Shipping Policy
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Shipping:
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We offer reliable shipping options to ensure your products reach you in a timely manner.
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Shipping costs and estimated delivery times will be provided at the checkout.
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We currently ship to [list of countries or regions].
4. Returns and Exchanges:
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If you are not satisfied with your purchase, please contact our customer service within 14 days of receiving your order.
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Products must be unused, in their original packaging, and accompanied by proof of purchase for returns or exchanges.
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Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
5. Damaged or Defective Products:
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In the rare event that you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or refund.
6. Privacy and Security:
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Your privacy is important to us. We use secure and encrypted methods to protect your personal information.
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We do not share your information with third parties for marketing purposes without your consent.
7. Customer Feedback:
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We welcome your feedback! If you have any comments, suggestions, or concerns, please let us know. Your input helps us improve our products and services.
8. Promotions and Discounts:
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From time to time, we may offer promotions or discounts. Terms and conditions will be clearly stated, and promotions may be subject to change without prior notice.
9. Contact Information:
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If you have any questions or need assistance, please contact our customer service team at camnumelo29@gmail.com or 214)554-0867.
Thank you for choosing Kouture Dreams for your skincare journey. We appreciate your trust and look forward to serving you.
Truly, Kouture Dreams Team