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SHIPPING & RETURNS

Shipping Policy

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 Shipping:

  • We offer reliable shipping options to ensure your products reach you in a timely manner.

  • Shipping costs and estimated delivery times will be provided at the checkout.

  • We currently ship to [list of countries or regions].

4. Returns and Exchanges:

  • If you are not satisfied with your purchase, please contact our customer service within 14 days of receiving your order.

  • Products must be unused, in their original packaging, and accompanied by proof of purchase for returns or exchanges.

  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

5. Damaged or Defective Products:

  • In the rare event that you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or refund.

6. Privacy and Security:

  • Your privacy is important to us. We use secure and encrypted methods to protect your personal information.

  • We do not share your information with third parties for marketing purposes without your consent.

7. Customer Feedback:

  • We welcome your feedback! If you have any comments, suggestions, or concerns, please let us know. Your input helps us improve our products and services.

8. Promotions and Discounts:

  • From time to time, we may offer promotions or discounts. Terms and conditions will be clearly stated, and promotions may be subject to change without prior notice.

9. Contact Information:

  • If you have any questions or need assistance, please contact our customer service team at camnumelo29@gmail.com or 214)554-0867.

Thank you for choosing  Kouture Dreams for your skincare journey. We appreciate your trust and look forward to serving you.

Truly, Kouture Dreams Team

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